Information We Collect
We collect information to provide better services to our clients. The types of information we collect include:
Personal Information
Name, email address, phone number, company name, and job title when you contact us or request our services including branding, UI/UX design, web development, mobile app development, or digital strategy consulting.
Project Information
Details about your business, project requirements, brand assets, and any materials shared during our engagement for services like e-commerce development, CMS implementation, SEO, or custom software solutions.
Technical Information
IP address, browser type, device information, pages visited, and interaction data collected through cookies and similar technologies to improve our website performance.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services including website design, web application development, mobile app development, branding, and digital marketing
- To communicate with you about your projects, proposals, and service updates
- To improve our website experience and optimize performance
- To send relevant industry insights, case studies, and service offerings (with your consent)
- To comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party tools and platforms that help us deliver our services (e.g., hosting providers, analytics tools, project management software)
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with any merger, acquisition, or sale of company assets
- With Your Consent: When you explicitly authorize us to share specific information
Data Security
We implement industry-standard security measures to protect your personal information:
Encryption
All data transmitted to and from our website is encrypted using SSL/TLS protocols.
Secure Infrastructure
Our systems are hosted on secure, enterprise-grade cloud infrastructure with regular security audits.
Access Controls
Strict access controls ensure only authorized team members can access sensitive client data.
Regular Backups
We maintain regular backups of all client data to prevent loss and ensure business continuity.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Request transfer of your data to another service provider
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us using the information provided below.
Third-Party Services
Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.
Third-party services we may use include analytics platforms, hosting providers, payment processors (for e-commerce clients), and communication tools.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Project Data: Retained for the duration of the project and a reasonable period afterward for reference and support
- Contact Information: Retained until you request deletion or unsubscribe from our communications
- Analytics Data: Aggregated and anonymized data may be retained indefinitely for statistical purposes
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Ensight Focus
Digital Strategy & Development Agency
Website: ensightfocus.com
Email: privacy@ensightfocus.com